How Much Are Returns Costing You?

Enter your store's numbers. See what size-related returns cost you — and what preventing a share of them is worth. A projection on your assumptions, not measured results.

Your Numbers

Adjust the sliders to match your store. Results update instantly.

How many shoe orders per month?
1,000
Average price per pair sold
$120
Footwear median 19% (UK 2026, 2–31% by store); 25–30% large multi-brand; 12–20% DTC
30%
Shipping + processing + restock. Internal estimate, no footwear-specific source — enter yours
$25
Size/fit as the cause: 93% of footwear returns (UK 2026, methodology not fully disclosed); 70% apparel+footwear proxy. 52 is a conservative assumption
52%
Default: the only published figure — Zalando, −10% size-related returns with size advice (company-reported; apparel, not footwear). FitScan has no measured figure yet: set your own assumption.
10%
Your Monthly Loss (Size Returns)
$4,063
250 returns x 65% size-related x $25 each
Monthly Savings with FitScan
$1,625
at the share of size returns you set above — a projection, not a measured result
Your ROI
16x
$1,625 saved / $25 FitScan Pro = 65x return

Detailed Breakdown

Metric Without FitScan With FitScan
Monthly orders 1,000 1,000
Total returns 250 185
Size-related returns 163 98
Return processing cost $6,250 $4,625
FitScan subscription $0 $25/mo (Pro)
Net monthly savings - $1,526

Projection only: the calculator combines published industry ranges with a FitScan hypothesis for prevented returns. FitScan has no published customer results yet; the illustrative examples are not customers. Enter your own return rate and order value for a realistic figure.

Where the Defaults Come From

19%

Footwear online return rate (median)

UK, 2026, range 2–31% by retailer — British Footwear Association member survey via Eightx. Large multi-brand retailers 25–30%, DTC single-brand 12–20%.

93%

Footwear returns caused by size or fit

UK, 2026, Richpanel — footwear-specific, survey methodology not fully disclosed. Apparel-and-footwear proxy: up to 70%. The calculator defaults to a conservative 52%.

−10%

The only published return reduction

Zalando: size-related returns for items bought with size advice vs. without. Company-reported, not independently audited; an apparel body-measurement tool, not footwear. FitScan has no measured figure yet.

$25

Cost per return

Internal estimate (shipping, processing, restocking, customer service, markdowns on opened boxes). No footwear-specific source on file — enter your own.

Stop Losing Money on Returns

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